Customer Service – Customer Care Prayer

Customer Care Prayer

This prayer contains 15 skills, behaviors, or attitudes that all customer-contact employees need to master in order to wow clients and customers.

This prayer is available in a plastic laminate form that should be a part of every customer service representative’s work station as a reminder of how important customers are.

Lord, I beg you, give me strength

With certain customers who talk at length.

Give me patience and the common sense

To listen while the customer vents.

Let me feel what they go through

So I can see their point of view.

Guide my words that what I say

Reaches them in a courteous way.

 

Open my ears that I may be led

To hear the message left unsaid.

Show me ways to build rapport

That lets them know we offer more.

Make me always show respect

And far exceed what they expect.

 

Remind me that service is but part of my role;

Customer care becomes the primary goal.

Help me to always live by this prayer

To prove to them I really care.

And at day’s end, let me look back with pride

That I kept every customer satisfied.

 

Lord, help me remember that

When dealing with customers leaves me a wreck,

They are the ones who fund my pay check.

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